Insights
Thinking about knowledge, form, and understanding.
Thinking about knowledge, form, and understanding.
Concepts · What is Knowledge Experience Design?
UX changed how we build products. The same thinking, applied to knowledge, changes how people understand.
Knowledge Experience Design treats understanding as something you design for deliberately — hierarchy, sequence, and format chosen for the audience, not just the source.
Perspective · Why more content doesn't mean better understanding
The world produces more content every year — and comprehension isn't keeping up. The problem isn't volume.
Volume without structure just adds noise. The fix isn't producing more — it's transforming what already exists into forms people can actually absorb.
Method · One source, many formats
How a single strong knowledge source becomes a coordinated ecosystem of experiences.
One report can become a video, a podcast, and an infographic — each format reaching a different learner, all carrying the same underlying meaning.
Technology · How AI is changing knowledge transformation
What AI genuinely accelerates, what it can't judge, and where humans stay essential.
AI speeds up drafting, summarizing, and adapting — but editorial judgment, accuracy, and voice still require a human in the loop.
Perspective · Content creation vs. knowledge transformation
They look similar from the outside. The difference decides whether your audience understands anything.
Content creation starts from a blank page. Knowledge transformation starts from what you already know — and asks how it should be experienced.
Strategy · Unlocking your hidden knowledge assets
Most organizations are wealthier in knowledge than they realize. A framework for finding out.
An asset inventory — documents, recordings, expertise — often reveals more reusable value than any new production budget could create.
Method · Designing for different learning preferences
Readers, watchers, listeners, doers — designing knowledge that meets each of them.
The same idea, structured for a reader, a listener, and a hands-on learner, looks different in each format — and that's the point.
Method · The Formience method
Knowledge → analysis → structure → story → design → formats. A walkthrough of how we work.
Every engagement follows the same path: understand the source, structure it, design the experience, then transform it into the right formats.
Explore new ways to experience knowledge.
Occasional essays on knowledge experience design. No noise.